These collected links are utilized in my courses and contain design articles, examples, resources, and topic-based content.
‘‘I always felt like I had to prove myself,’’ she said. The team’s dynamics could put her on edge. When the group met, teammates sometimes jockeyed for the leadership position or criticized one another’s ideas. There were conflicts over who was in charge and who got to represent the group in class. ‘‘People would try to show authority by speaking louder or talking over each other,’’ Rozovsky told me. ‘‘I always felt like I had to be careful not to make mistakes around them.’’
A brief 12-minute podcast about government funding of higher education.
“The U.S. Department of Education’s internal unit that handles defaulted federal student loans is in complete disarray. A chronic staffing shortage is causing borrowers and their advocates to experience unprecedented, hours-long wait times – sometimes ending in dropped calls.”
“An income-share agreement is a contract between a student and a pool of investors, whereby the investors would fund all or part of the student’s college education. In exchange, the student would remit a percentage of their income back to the investors for a period of time (typically between 10 and 30 years).”
“It is outrageous that an executive from the student loan company that has cheated students and taxpayers — and is at the center of every major industry scandal over the past decade — is now in charge of protecting borrowers’ rights.”
“Carrying out a UX competitor analysis will empower your business choices. But how? Through researching the competition, you can glean insights from the data you collect and make informed UX design decisions.”
Summary: User interviews have become a popular technique for getting user feedback, mainly because they are fast and easy. Use them to learn about users’ perceptions of your design, not about its usability.
As Benjamin Storm, PhD, lead author of the study, put it: “Memory is changing. Our research shows that as we use the internet to support and extend our memory we become more reliant on it. Whereas before we might have tried to recall something on our own, now we don’t bother.”
“This must be our new design mantra: There when you need it, invisible when you don’t. It would be much better than what we believe today: There when you need it, incessantly begging you to come back when you don’t.”
“Designing for mobile is currently a surefire way of making sure an experience gets into the hands of the most users possible. Not everyone has smart glasses right now, but nearly everyone has a phone. However, a mobile phone was not necessarily designed for AR experiences and therefore has a lot of points of friction.”